The comfort of our guests and their feeling of being welcome is paramount. All our staff, friendly yet unobtrusive, give professional and courteous service throughout. Since June 2008 when The Moore family purchased the hotel, many improvements have been made. These include landscaping of the gardens, refurbishment of the restaurant and function rooms, staff development and training to ensure the service and facilities meet the high standards demanded today by discerning guests. All this effort has been rewarded, for in July 2008 the AA increased the hotel's percentage rating to 79%, its highest ever, and awarded a Rosette for fine dining to the Restaurant!
Best Western is the Worlds Largest Hotel Chain. Penmere Manor Hotel Falmouth is family owned and one of the best in Best Western.
"Each Best Western hotel is independently owned and operated".
The hotel Falmouth and its facilities are based on a house of Georgian origin, originally known as Penmere House. It was built by a Captain of one of the Cornish Packets - ships which transported mail around the world and which play an important role in Falmouth's history.
The doors to our Library are said to this day to be from one of the packet ships of that era. The house stood outside the town, amidst fields and woods with views of the sea in the distance, and it remained in private occupation for most of its life.
During the Second World War, the then owners, members of the well-known Cornish Bolitho family, vacated the house and it became a home for injured officers, followed by a period as a teaching convent for girls.
Penmere House was transformed into a hotel in the late 1950s. It has since gone and from that time onwards it has undergone regular upgrading, with additional rooms, an expanded restaurant and public areas and a leisure centre all being added over the years. It has always been very much a family owned and run hotel, and many guests return time and again to enjoy its tranquillity and peaceful surroundings. It is now a member of Best Western, the world's largest grouping of independently owned and operated hotels, with a commitment to value for money, hospitality and a welcoming atmosphere. The hotel also enjoys 3 star grading with a 79% assessment from the Automobile Association, And was awarded a Rosette for food in July 2008.